We have to admit that we struggled for a few minutes about choosing an appropriate title for today’s blog. Two reasons: a massage session lasts an hour, so when people come out of the massage room feeling re-invigorated and more optimistic about the future, it’s really the 60 minutes spent under the healing hands of a massage therapist that make the difference. But the intention for this blog was to describe “a day in the life of a massage therapist” type of story so we can give new students and graduates of massage therapy a peek into what their days will be like after massage school.
There is no such thing as a “typical day” for a massage therapist. The profession, being a flexible one, offers massage therapists several options on how they want to structure their work hours. A snapshot of a working day would depend on whether the person works part time or full time, the kind of working environment the therapist chooses to work in (as an employee in a health club, a freelance therapist working for a spa or resort, or working for physical and occupational therapist or doctor in a hospital or clinic) or as a business owner.
Jenny Platt owns a massage business in Virginia and her days can be hectic or relatively unhurried. There are joys and challenges. Some of these challenges arise when clients don’t show up for their appointments. She says that clients need to provide two hours’ notice; if they don’t, they forfeit their session. Ms. Platt says she often has to explain this to clients in an ethical and non-offensive way, and it can get tricky because many clients are on multiple session packages. Clients tend to forget that some massage therapists who are hired are paid for actual work they do, not for hours sitting around waiting for clients.
Ms. Platt and her massage therapists reserve an extra half hour for each session to prepare: changing linens, pulling out the client’s file, preparing the products, choosing the music and lighting candles. As a business owner, she also has a myriad of administrative matters to look after. Taking three to four clients a day, therefore, is the ideal client load for her. When clients come in, they are offered water and directed to the washrooms. If she is meeting clients for the first time, she spends 20-30 minutes for consultation. Because client needs are different, the types of massage vary. The variety is what she enjoys most; it prevents her from feeling tired or burning out at the end of the day. She could start her day applying a rigorous type of massage, but before lunch, she could be doing the raindrop technique or the Thai herbal compress - lighter forms of therapy.
Ms. Platt’s clients range in age from 20 to 70, but she says majority are in the 30-50 age range. Regular or repeat customers account for 85% of her business. Of those who come, 60% have a specific problem so they’re not getting a massage purely for relaxation. Her center is open seven days a week and the last session is at 7:30 in the evening. When she started, she was working seven days a week, but now she works only Mondays through Fridays from 11:00 am to 6:00 or 7:00 pm.
In our next post, we’ll peek into the day of a massage therapist working in a hospital setting.